Forgotten user name or password, change your password

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Forgotten user name or password, change your password

Postby admin » Sat Aug 24, 2013 11:03 am

Have you forgot your user name and/or password? The password recovery page can be used to retrieve your user name and optionally reset your password. To recover your user name or reset your password, click here: http://www.mappedometer.com/forum/ucp.php?mode=sendpassword

Enter the email address which you used to register on our website. An email will be sent to you with your user name in the "To:" field and a password activation link.

If you forgot your password, click on the activation link to enable the temporary password. If you remember your password, do not click on the activation link and your password will remain unchanged.

Once you log in, if you would like to change your password, click here: http://www.mappedometer.com/forum/ucp.php?i=profile&mode=reg_details

Enter your new password and confirm the new password. Then, click on submit.
admin
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Re: Forgotten user name or password, change your password

Postby patriarchist » Mon Nov 04, 2013 12:07 am

I tried to login with my old account, but couldn't. I had to create a new account. I couldn't access the password/ login name search because it stated my email address wasn't activated. However, when I attempted to create an account using that email address, I was informed that the email address couldn't be used because it already was being used. How do I access my old account?
patriarchist
 
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Joined: Mon Nov 04, 2013 12:00 am

Re: Forgotten user name or password, change your password

Postby admin » Mon Nov 04, 2013 6:36 pm

It sounds like you created an account but didn't activate it. Visit the send activation e-mail link: http://www.mappedometer.com/forum/ucp.php?mode=resend_act

Enter your username and e-mail address and click submit. An email will be sent to you with instructions on how to activate your account.

If this doesn't solve your problem, please send us an email from you original account so that we can further assist you. You can send an email to us by clicking on the "Contact Map Pedometer" link at the bottom of any Forum page.

patriarchist wrote:I tried to login with my old account, but couldn't. I had to create a new account. I couldn't access the password/ login name search because it stated my email address wasn't activated. However, when I attempted to create an account using that email address, I was informed that the email address couldn't be used because it already was being used. How do I access my old account?
admin
Site Admin
 
Posts: 199
Joined: Thu Jul 21, 2011 9:51 am


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