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Unable to route to selected point

Posted: Mon Jun 15, 2020 7:20 pm
by spyder0x
long time user of the map, when on the Run/Walk option, I cannot create a route. I can on the other three. even if I start on Cycle and move back to run/walk, the error will pop up, "Unable to route to selected point."
used the site last week with no errors.
using Chrome, restarted, rebooted, cleared cache, no luck

Re: Unable to route to selected point

Posted: Wed Jun 17, 2020 11:46 am
by admin
We are sorry for the difficulty. One of our service providers was having intermittent service issues for certain routing modes on June 15 and June 16. That problem has now been corrected and you should not receive that error any more.
spyder0x wrote:long time user of the map, when on the Run/Walk option, I cannot create a route. I can on the other three. even if I start on Cycle and move back to run/walk, the error will pop up, "Unable to route to selected point."
used the site last week with no errors.
using Chrome, restarted, rebooted, cleared cache, no luck

Re: Unable to route to selected point

Posted: Sun Jun 21, 2020 10:53 am
by chaydgc
I have the same problem. This error message appears whenever I try to map a route.

Re: Unable to route to selected point

Posted: Sun Jun 21, 2020 12:33 pm
by davelot
As of 6/21 I am also still encountering this issue. Working around it by selecting cycling as my activity. Just wanted to ensure the issue was still known.